Frequently Asked Questions
1. What is your Holiday Let Set Up & Launch service?
Our Holiday Let Set Up & Launch service in the New Forest is designed for owners who want their Airbnb or short-term rental professionally prepared and ready to perform — without handing it over to a management company.
We take care of everything needed to launch successfully, including furnishing and styling advice, professional photography, listing creation, platform setup, and pricing guidance. The result is a holiday let that attracts bookings, performs well, and is easy for you to manage independently.
2. Do you offer full holiday let management?
No. Foresta Property does not offer full holiday let management.
Instead, we specialise in holiday let host respite cover for owners who usually manage their own Airbnb or VRBO but need temporary, trusted local support when they are away.
This approach gives you flexibility, control, and peace of mind — without long-term contracts or handing over ownership of your listing.
3. What is holiday let host respite cover?
Our holiday let respite service provides short-term cover for hosts who need a break due to holidays, work commitments, illness, or personal time.
While you’re away, we step in to look after your guests and property, then hand everything back to you seamlessly.
Respite cover can include:
Guest communication and local support
Key holding and access management
Guest check-ins where required
Professional cleaning and changeovers
Linen changes and laundry
Property checks during stays
Issue resolution and on-site coordination
This service is ideal for Airbnb and VRBO hosts who want to protect reviews, bookings, and guest experience while taking time off.
4. Can you help improve my Airbnb or VRBO occupancy and rates?
Yes. We regularly work with existing holiday let owners in the New Forest who want to improve occupancy, increase nightly rates, or attract higher-quality bookings.
We can review and optimise your current setup, including:
Listing presentation and photography
Pricing strategy and stay rules
Guest messaging and review positioning
Operational efficiency and handover processes
This service is perfect for owners who want professional insight without full management.
5. Do you offer second-home management in the New Forest?
Yes. We provide a dedicated second-home oversight and lifestyle service in the New Forest for owners who want peace of mind when they’re not in residence.
Second homes are often left empty for extended periods, which can raise concerns around security, maintenance, and unexpected issues. Our service ensures your property is regularly checked, cared for, and ready whenever you arrive.
We act as your trusted local point of contact, responding quickly and keeping you informed.
6. What does your second-home oversight service include?
Our second-home concierge service is offered on a monthly retainer and typically includes:
Weekly property checks
Alarm support and security oversight
Key holding and contractor access
Owner arrival preparation (heating, lights, ventilation, checks)
Additional concierge services are available at an hourly rate, including:
Cleaning services
Bed changes and laundry
Food shopping and pre-arrival stocking
Waiting on site for contractors or deliveries
Extra visits or checks as required
All services are tailored to your property and how often you use it.
7. I have an empty house for sale and would like someone to manage it with regular checks and post clearance.
Yes, we can tailor our second-home service to help manage your empty property. It is important to keep regular activity around an empty home both for security and insurance purposes.
8. Does leaving my property empty affect my insurance?
We recommend you check with your own insurance provider. However, yes, many providers expect regular property checks or proof of management. If your property is empty, i.e. no furniture, etc., it may be deemed vacant and require more specialist insurance cover. It is important to check with your provider when they classify the property ‘unoccupied’, often this is somewhere between 30 and 60 days.
9.Can you help me find a property in the New Forest?
Yes. Our Property Finding service in the New Forest helps clients source the right property for a second-home, lifestyle purchase, or future holiday let.
We provide local market knowledge, attend viewings where required, and help assess suitability — saving you time and helping you buy with confidence.
10. Can I combine your services?
Yes. Many clients use a combination of services, such as:
Property Finding + Holiday Let Set Up
Second Home Oversight + Holiday Let Respite Cover
Ongoing second home management with occasional letting support
Our services are flexible and modular — you only pay for what you need.
11. Do I need experience as a holiday let owner?
No. We work with both first-time owners and experienced Airbnb hosts.
Whether you’re new to short-term letting or simply want reliable local support, we tailor our services to your experience level and confidence.
12. Are your services contract-free?
Yes. Our approach is flexible and owner-focused.
Second-home concierge services are offered on a rolling monthly retainer, and holiday let respite cover is arranged as needed. There are no restrictive long-term contracts.
Supporting Holiday Lets & Second Homes Across the New Forest
Foresta Property provides holiday let set up, host respite cover, second-home oversight services, and property finding across the New Forest.
📧 Email: info@forestaproperty.co.uk